SHIPPING & DELIVERY
Shipping Policy
At Indonesia Society of Animal Science, we aim to provide our customers with a seamless delivery experience. Our shipping methods are designed to deliver your orders in a safe and timely manner. We offer free shipping for all orders above IDR 500,000 and a flat rate of IDR 25,000 for orders below IDR 500,000. We use trusted shipping partners to ensure that your orders are delivered to you in perfect condition. If you have any questions or concerns regarding our shipping methods, please feel free to contact us.
Return & Exchange Policy
We understand that sometimes it may be necessary to return or exchange a product. At Indonesia Society of Animal Science, we offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return the product within 30 days for a full refund or exchange. To initiate a return or exchange, please contact our customer support team. Please note that products must be returned in their original packaging and in new condition.